Q: My portlight leaks, I have heard that if I just seal it with [insert sealant here] the problem will be solved, is this true?

A: No. This is not true. Just as a car's tire can be repaired but must eventually be replaced, so must the acrylic and adhesive seal on your hatch or portlight. Filling the leak with a sealant is only a temporary stop gap solution. The acrylic needs to be taken out, all the old adhesive must be cleaned out, and then the new acrylics must be set and fixed with fresh adhesive. The same applies to gaskets

Q: My hatch/portlight uses a square hollow gasket, can it be replaced with anything else?

A: Yes. Round solid gaskets can easily replace square hollow gaskets. Contact us with the make and size of your hatch or portlight, and we will advise you.

Q: How do I remove the top portion of my hatch or portlight?

A: First, open the hatch/portlight all the way, so that there is no pressure on the springs. If there is a rod on the hinges, tap the rod out with a hammer. If they are screwed in, use your screwdriver to unscrew them. Make sure you keep the hardware in a safe place. In cases where the top is not removable, the repair can be completed while the hatch or portlight is in the fully opened position, or you can send us the hatch with the base attached.

Q: I have replaced the gasket on my hatch/portlight, and it will not close all the way, did I do something wrong?

A: No. Since the gasket is fresh and new, you must open and close the hatch/portlight a few times in order for the gasket to take the shape of your hatch/portlight again. Just apply a little more pressure when closing it the first few times.